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TOC: J Services Mar

Introduction

Journal of Services Marketing, 22(2)

 : : : TOC

: : journals

 

Relevant ARCategory:  


The perceptions of waiters and customers on restaurant tipping
Chu-Mei Liu [] []

Identifying the components of effective service advertisements
Kathleen Mortimer [] []

A cross-cultural examination of relationship strength in B2B services
James M. Barry, Paul Dion, William Johnson [] []

Commitment and vulnerability in B2B relationship selling in the Hong Kong institutional insurance service industry
Y.H. Wong, Ricky Y.K. Chan, T.K.P. Leung, Jae H. Pae [] []

Consumer’s value for informational role of agent in service industry
Minakshi Trivedi, Michael S. Morgan, Kalpesh Kaushik Desai [] []

Toward a measure of service convenience: multiple-item scale development and empirical test
Scott R. Colwell, May Aung, Vinay Kanetkar, Alison L. Holden [] []

Marketing services more effectively with neuromarketing research: a look into the future
Douglas L. Fugate [] []