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TOC: Intl J Elec Commerce

Introduction

International Journal of Electronic Commerce, 12(3)

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Editor’s Introduction
Vladimir Zwass, Editor-in-Chief []

Introduction to the Special Section: Consumer-Focused Processes in E-Commerce
Jerry Fjermestad, Nicholas C. Romano, Jr. [] []

Can Brand Reputation Improve the Odds of Being Reviewed On-Line?
Naveen Amblee, Tung Bui [] []

Post-Adoption Behaviors of E-Service Customers: The Interplay of Cognition and Emotion
Sophea Chea, Margaret Meiling Luo [] []

The Influence of On-Line Brand Community Characteristics on Community Commitment and Brand Loyalty
Heehyoung Jang, Lorne Olfman, Ilsang Ko, et al. [] []

Effect of Brand Associations on Consumer Reactions to Unknown On-Line Brands
Elena Delgado-Ballester, Miguel Hernández-Espallardo [] []

A Privacy-Protecting Business-Analytics Service for On-Line Transactions
Bettina Berendt, Sören Preibusch, Maximilian Teltzrow [] []