CRM Cases
Introduction
Peter LaPlaca seeks new cases on CRM issues in a variety of industries
: : : Posting
I am looking for new cases (post 2005) that deal with CRM issues in a variety of industries (Financial Services, Manufacturing, Consumer retail and e-tail services and non-profits or charities).
Replies can be sent to me al Laplaca@hartford.edu
Thank you.
Peter J. LaPlaca, Ph.D.
Industrial Marketing Management
24 Quarry Drive, Suite 201
Vernon, CT 06066-4917
Phone 860-875-8017
Fax 860-875-2318
plaplaca@journalIMM.com