Winners of the 2008 Fisher IMS & ÂÜÀòÉç¹ÙÍø SERVSIG Dissertation Proposal Award
Introduction
The Initiative for Managing Services (IMS) at the Ohio State University?s Fisher College of Business, and the ÂÜÀòÉç¹ÙÍø?s Services Special Interest Group (SERVSIG) are pleased to announce the winners of the ?2008 Fisher IMS and ÂÜÀòÉç¹ÙÍø SERVSIG Dissertation Proposal Competition? for the best doctoral dissertation proposals on Services.
Winners of the 2008 Fisher IMS & ÂÜÀòÉç¹ÙÍø SERVSIG Dissertation Proposal Award
The Initiative for Managing Services (IMS) at the Ohio State University’s Fisher College of Business, and the ÂÜÀòÉç¹ÙÍø’s Services Special Interest Group (SERVSIG) are pleased to announce the winners of the “2008 Fisher IMS and ÂÜÀòÉç¹ÙÍø SERVSIG Dissertation Proposal Competition” for the best doctoral dissertation proposals on Services. This is the second year of this annual award. The awards include three cash prizes ($2,000 for the First Place Winner, and $1,000 each for the First and Second Runners-up), and two honorable mentions. The first place winner and the two runners-up will present their research at a special session at the 2008 ÂÜÀòÉç¹ÙÍø Winter Educators’ Conference in Austin, TX (February 15-18, 2008).
FIRST PLACE WINNER: MARTIN MENDE
Affiliation: Arizona State University
Advisor: Ruth N. Bolton
Proposal: Leveraging Relationship Marketing In Light Of Customer Attachment Styles Towards Service Firms
FIRST RUNNER-UP: LINDA ROBINSON
Affiliation: University Of New South Wales
Advisors: Tania Bucic And Ko De Ruyter
Proposal: Antecedents And Consequences Of Team Efficacy
SECOND RUNNER-UP: SUNGJOON NAM
Affiliation: University Of Chicago
Advisors: Puneet Manchanda And Pradeep Chintagunta
Proposal: The Effects Of Service Quality And Word Of Mouth On Customer Acquisition, Retention And Usage
HONORABLE MENTION I: ROMANA GARMA
Affiliation: The University Of Melbourne
Advisors: Liliana L. Bove And Virginia K. Bratton
Proposal: Customer Citizenship Behavior: A Coping Mechanism In The Stressor-Strain-Psychological Job Outcomes Model
HONORABLE MENTION II: DANIEL WENTZEL
Affiliation: University Of St. Gallen
Advisors: Torsten Tomczak And Andreas Herrmann
Proposal: Stereotyped Or Individuated? The Impact Of Service Employees On Brand Personality Impressions
2008 Competition Co-Chairs:
Neeli Bendapudi (Fisher College of Business, The Ohio State University)
Shashi Matta (Fisher College of Business, The Ohio State University)
Michael Dorsch (College of Business and Behavioral Sciences, Clemson University)