TOC: J Retailing Con Services
Introduction
Journal of Retailing and Consumer Services, 15(1)
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Relevant ARCategory: |
An analysis of suppliers’ roles in category management collaboration
–Arto Lindblom and Rami Olkkonen [] []
Acquiring and retaining customers in UK banks: An exploratory study
–Jillian Dawes Farquhar and Tracy Panther [] []
The relationship between job demand stressors, service recovery performance and job outcomes in a state-owned enterprise
–Michel Rod, Nicholas J. Ashill and Janet Carruthers [] []
A model of the antecedents of multiple channel usage
–Filipe Coelho and Chris Easingwood [] []
The penetration of retailer brands and the impact on consumer prices—A study based on household expenditures for 35 grocery categories
–Johan Anselmsson, Ulf Johansson, Antonio Marañon and Niklas Persson [] []
The use of loyalty-cards databases: Differences in regular price and discount sensitivity in the brand choice decision between card and non-card holders
–Mónica Cortiñas, Margarita Elorz and José Miguel Múgica [] []
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