TOC: J Retailing
Introduction
Journal of Retailing, 83(3)
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August, 2007
Publishing perspectives from the editors
–Michael Levy and Dhruv Grewal []
Efficient replenishment in the distribution channel
–Yan Dong, Venkatesh Shankar and Martin Dresner [] []
Effects of relationship climate, control mechanism, and communications on conflict resolution behavior and performance outcomes
–Karen L. Koza and Rajiv P. Dant [] []
How retailer and competitor decisions drive the long-term effectiveness of manufacturer promotions for fast moving consumer goods
–Koen Pauwels [] []
Do market characteristics impact the relationship between retailer characteristics and online prices?
–Rajkumar Venkatesan, Kumar Mehta and Ravi Bapna [] []
Consumers’ perceptions of the fairness of price-matching refund policies
–Monika Kukar-Kinney, Lan Xia and Kent B. Monroe [] []
Satisfaction with Online Commercial Group Chat: The Influence of Perceived Technology Attributes, Chat Group Characteristics, and Advisor Communication Style
–Willemijn M. van Dolen, Pratibha A. Dabholkar and Ko de Ruyter [] []
Co-production and customer loyalty in financial services
–Seigyoung Auh, Simon J. Bell, Colin S. McLeod and Eric Shih [] []