TOC: Intl J Bank Mar
Introduction
International Journal of Bank Marketing, 25(5)
 : : : TOC
: : journals |
Relevant ARCategory: |
Effects of personal values on customer satisfaction: An empirical test of the value percept disparity model and the value disconfirmation model
–Josee Bloemer, David Dekker [] []
Explaining satisfaction in double deviation scenarios: the effects of anger and distributive justice
–Ana B. Casado-Díaz, Francisco J. Más-Ruiz, Hans Kasper [] []
Degrees of separation: technological interactivity and account management
–Tim Hughes, Bryan Foss, Merlin Stone, Peter Cheverton [] []
An insight into the impact of a retailer’s relationship efforts on customers’ attitudes and behavioral intentions
–Chiung-Ju Liang, Wen-Hung Wang [] []