TOC: J Fin Services Mar
Introduction
Journal of Financial Services Marketing, 11(4)
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Relevant ARCategory: |
May, 2007
Managing customer expectations in financial services: Opportunities and challenges
–Jackie L M Tam [] []
Online conversion rates among Australian financial institutions: A qualitative exploration
–Hernan Riquelme and Booi Hon Kam [] []
Generation Y: How cultural values can be used to predict their choice of electronic financial services
–Robert Rugimbana [] []
Customer value exchange
–Tyrone W Jackson [] []
Evaluating the operational and profitability efficiency of a UAE-based commercial bank
–Hussein A Hassan Al-Tamimi and Ahmad M Lootah [] []
The effect of the Federal Reserve interest rate policies on the returns of commercial banks stocks
–F Phillip Ghazanfari, Henry Charles Rogers and Paul Sarmas [] []
Practice Papers
Helping bank customers switch: A case study
–Claire Matthews and David Murray [] []
The distance marketing of financial services – A UK overview
–William Yonge and Rohan Massey [] []
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