TOC: Service Ind J
Introduction
Service Industries Journal, 27(4)
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2007
Location Determinants and Patterns of Foreign Logistics Services in Shanghai, China
–Junjie Hong [] []
Service Quality in Public Services as a Segmentation Variable
–Manuel Sánchez-Pérez; Raquel Sánchez-Fernández; Gema M. Marín-Carrillo; Juan C. Gázquez-Abad [] []
Service Orientation: Its Impact on Business Performance in the Medical Service Industry
–Sung-Joon Yoon; Dong-Choon Choi; Jong-Won Park [] []
The Tradability of Services within Canada and the European Union
–Arjan Lejour; Jan-Willem de Paiva Verheijden [] []
Sectoral Structure, Qualification Characteristics and Patterns of Labour Mobility
–Carlos Iglesias-Fernández; Raquel Llorente-Heras [] []
Services Branding: Revealing the Rhetoric within Retail Banking
–Deirdre O’loughlin; Isabelle Szmigin [] []
Service Industry Clustering: A Comparison of Broadcasting in Three City-Regions
–Gary A.S. Cook; Naresh R. Pandit [] []
Strengthening the Quality–Loyalty Linkage: The Role of Customer Orientation and Interpersonal Relationship
–Pei Chao; Hsin-Pin Fu; Iuan-Yuan Lu [] []
Organisational Perception of Customer Satisfaction: Theories and Evidence
–Humphry Hung; Y. H. Wong [] []
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