TOC: Service Ind J
Introduction
Service Industries Journal, 27(2)
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Relevant ARCategory: |
Combining Service Blueprint and FMEA for Service Design
–Pao-Tiao Chuang [] []
A New Framework for Service Supply Chains
–Tuncdan Baltacioglu; Erhan Ada; Melike D. Kaplan; Oznur Yurt; Y. Cem Kaplan [] []
The Role of the Internet in the Marketing of Independent Public Houses in the UK
–John Pratten; Susan Scoffield [] []
Do the Poor Wake Up Quickly? A Study of Low Pay and Muted Horizons
–Sumeetra Thozhur; Michael Riley; Edit Szivas [] []
Relationship Quality of an Establishment and Perceived Value of a Purchase
–Javier Sánchez-Garcia; Miguel A. Moliner-Tena; Luís Callarisa-Fiol; Rosa M. Rodríguez-Artola [] []
Private Label Development: The Large Food Retailer Faced with the Supplier’s Opportunism
–Gilles Paché [] []