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Managing Customers vs. Managing Brands

Introduction

Managing Customers vs. Managing Brands: Striking the Balance, Sponsored by MSI and INSEAD, Fontainebleau, 3-4 May 2007; Hotel deadline 30 Mar

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From: REINARTZ Werner <Werner.REINARTZ@insead.edu>
Date: Thu 01 Mar 2007 18:25:00 +0100

This is an invitation to the academic marketing community to join the MSI – INSEAD co-sponsored conference on the topic of:

"Managing Customers vs. Managing Brands: Striking the Balance"

Organizations make deliberate choices about how to approach their markets. At one extreme, a business might rely predominantly on brand building and brand management, with the aim of increasing brand awareness and brand value. At another extreme, a business might focus exclusively on managing its customer base. Most businesses use a combination of both approaches when they go to market. The aim of this conference is to gain a better understanding of how these two approaches are linked.

To view the complete agenda and/or to register, please visit:

Confirmed Speakers/Moderators

  • Markus Christen, INSEAD
  • Frédéric Dalsace, HEC School of Management
  • Oliver Heil, University of Mainz
  • Werner Reinartz, INSEAD
  • Roland Rust, University of Maryland
  • Peter Verhoef, University of Groningen
  • Russell Winer, New York University
  • Andreas Bierwirth, Vice President Marketing, Deutsche Lufthansa AG
  • Dieter Ebbers, Director for European Retail Market Research, Henkel KGaA
  • Jutta Menninger, Partner, PricewaterhouseCoopers AG
  • Hans-Willi Schroiff, Vice President, Market Research/Business Intelligence, Henkel KGaA
  • Gabriele Zedlmayer, Vice President of Corporate Marketing in EMEA, Hewlett-Packard Company

The conference takes place from May 3-4, 2007 on the Europe campus in Fontainebleau, France. The academic rate for professors and Ph.D. students (if sponsored by a faculty) is $595. The hotel deadline is March 30, 2007 and the registration deadline is April 18, 2007.

Kind wishes

Werner Reinartz