Golden Tip No. 31: Dysfunctional Organizations Defeat People
Golden Guide Career Advice is a series from the 蹤獲扦夥厙 in partnership with Lydia Lazar, author of Dean Lazars Golden Guide: Pragmatic Career Advice for Smart Young People. A new tip in the series will be posted each Tuesdayall tips are available here.
Do you have a career question? Contact Lazar at deardeanlazar@gmail.comthe answer may appear in a future post.
It’s a universally recognized rule of business life that when a highly functional person meets a dysfunctional organization, the organization wins. Dont take it personallyas soon as you realize the problem, decide to learn whatever you can in the situation and get yourself a new job as quickly as you can.
Anyone can find themselves in a situation where they are treated poorly, where the job conditions deteriorate due to bad bosses or bad colleagues or even bad clients. When this happens, successful people do not wait for the situation to become intolerable: even as they take whatever steps they can to try to improve things, they ramp up their networking and start to activelythough confidentiallylook around for new opportunities.
1. Stay Calm
Dysfunctional or toxic environments cause stress and can trigger your fight or flight response which adds even more stress to your system. You may not be able to make anything better in the work environment, so you need to strengthen your inner calm and actively manage your responses to the situation. And dont participate in the dysfunctional behavior: stay above the fray as much as possible.
2. Don’t Make Your Work Your Life
Yes, highly ambitious people will live and breathe their careers, but even the most ambitious gunners will do better if they carve out some space for non-work life. And if you find yourself in a toxic workplace, the need to separate physically and mentally from the psychic assault that is your job is even more acute.
3. See Clearly
Everyone wants validation that they are doing good work and that their contribution to the overall enterprise matters. Many dysfunctional workplaces will treat you poorly yet paradoxically make you feel that you are at fault and that if you only worked a little harder or a little smarter, youd get the recognition you deserve. Dont fall for it: remember, the dysfunctional organization will always defeat the employee, so give yourself permission to validate yourself and at the same time, actively seek validation and recognition from outside your work environment.
4. Think Growth
If your employer blames individuals for setbacks and doesnt recognize the larger problematic culture, keep yourself on track by adopting a growth mindsetkeep developing your skills and act with integrity so that you build your own resilience. Try to achieve small wins that may help improve the culture or, if they dont, at least will augment your personal portfolio of achievement.
5. Seek Out AlliesOr Leave
In a dysfunctional environment, it may be that the lack of clear communication is part of the problem. Try reaching out to others with a non-judgmental lets solve this together approach. In a toxic environment where there is harassment or unethical behavior you will want to focus your energy on creating your escape pod: keep your head down and get out as fast as you can.
Once you recognize that you are in a dysfunctional or toxic environment, take steps to remove yourself. Do not tolerate self-negating employment conditions.
Photo by Sarah Brown on .
For more career tips, read Dean Lazars Golden Guide: Pragmatic Career Advice for Smart Young People, available on and at your local bookstore. Do you have a career question? Contact Lazar at deardeanlazar@gmail.comthe answer may appear in a future post.
Lydia Lazar is founder and president of . She is the former associate dean for recruitment and career services at the University of Chicago Harris School of Public Policy, and previously, dean of international law and policy overseeing international student admissions (LLM) at Chicago-Kent College of Law.