Special Issue: Setting up New Product Development for Environmentally Sustainable Innovation

EDITORIAL

Setting up New Product Development for Environmentally Sustainable Innovation
—Aron O′Cass, Sven Heidenreich []

If You Want Help, You’d Better Be Green! Investigating the Effects of Sustainability Perceptions on Customer Co‐Creation in New Product Development
—Slawka Jordanow [Google Scholar]

Steering the Sustainability Course of Innovation Portfolios: An Agile Control Perspective
—Leonie Müller, Tobias Röth, Patrick Spieth []

When Do Sustainability Tensions Harm or Benefit Innovation Portfolios? A Paradoxical Perspective
—Jadena Bechtel, Luca Sabini, Alexander Kock []

Participate in My Green: How and When Supplier Concentration Affects Firm Green Innovation
—Wengao Huang, Jiyuan Tao, Zelong Wei []

Realizing Latent Use Contexts: Innovation Ecosystem Strategies to Drive Growth and Sustainability
—Wei Zhang, Liyan Wang, Steven White, Yuxuan Xie, Lingxiao Qian []

When Net‐Zero Goals Meet Zero‐Sum Realities: New Insights on the CSR‐Firm Value Effect and the Role of New Product Development Versus Marketing
—Hauke A. Wetzel, Maik Hammerschmidt, Linda D. Hollebeek []

Success Factors for Environmentally Sustainable Product Innovation: A Meta‐Analysis
—Saadat Saeed, Rosa Maria Dangelico []

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How Influencers Grow: An Empirical Study and Future Research Agenda
—Colin Campbell, Jeffrey M. Girard, Daniel McDuff and Sara Rosengren []

Too Narrow to Help? Unveiling How Recommendation Agents’ Specialization Impacts User Choices
—Angelo Baccelloni, Matteo De Angelis, Francesco Ricotta and Marco Francesco Mazzù []

How and When Trustworthiness Beliefs Influence Digital Commerce Behavior: A Regulatory Focus Perspective
—Narongsak Thongpapanl, Abdul Ashraf, Magnus Hultman and Raeesah Chohan []

Shaping Strategy in the Digital Age: The Impact of Consumer Electronic Word of Mouth on Firm Strategic Emphasis
—Hang T. Nguyen, Brandon Z. Holle and Hieu V. Phan []

Reality Versus Rhetoric: The Prevalence of Country-Induced Subjective Language in Online Reviews and Its Impact on Readers
—Leila Khoshghadam and Reza Rajabi []

JNM Reports

Artificial Intelligence Chatbots Versus Human Agents in Customer Satisfaction: The Role of Warmth and Competence
—Ye Zhang, Ayşegül Özsomer, Zeynep Gürhan Canlı and Fakhri Baghirov []

Accepting Cryptocurrency as a Form of Payment and Its Impact on Firm Value
—Navid Bahmani []

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Posted by: Remi Daviet

Symposium on AI in Marketing 2026

The Wisconsin School of Business in Madison is thrilled to host the 3rd Symposium on AI in Marketing on May 11-13 with a stellar line-up of presenters:

All interested researchers are invited to register for the conference. Spots are limited, please register by April 23rd, 2026. The registration fee is $250 (or $100 for PhD students).  Hotel rooms at a preferential rate are available at the Madison Concourse Hotel just around the Capitol.

We look forward to welcoming you to Madison!

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Posted by: Juliana Schroeder

Dear students and postdocs,

We invite you to apply to present a datablitz talk or poster at the Psychology of Technology Institute’s , which will be held on November 6-7, 2026 at UC Berkeley.

The theme of this year’s conference is “The Future of Meaning,” which will explore how new  technologies are reshaping what people find meaningful—and how they can strengthen purpose, belonging, and agency. We are convening a unique mix of behavioral scientists, technologists, industry leaders, and others.

As in prior years, we anticipate that the datablitz and poster talks will be a highlight of the conference. We encourage all interested graduate students and postdoctoral scholars to apply.

To apply, please by May 1. You can expect to hear back by the end of June. We may also have a limited number of financial support packages to give to students who need them.

Warm regards,

Don Moore and Juliana Schroeder (Conference Hosts)
UC Berkeley Haas School of Business

[In addition to students and postdocs, others may submit to the event –ch]

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Posted by: Art Weinstein

Nova Southeastern University, Fort Lauderdale, Florida (USA) will host a Digital Marketing Summit on April 24th, 2026. The event has been organized by the Marketing department at the H. Wayne Huizenga College of Business and Entrepreneurship. Industry experts and marketing faculty will share their insight on a variety of new and trending topics in the field. A few session titles include, “AI Influencers and the Trust Equation: What Happens When the ‘Voice’ of the Brand Isn’t Human?”, “SEO in the Age of AI: How to Win in 2026”, and “Stop Treating LinkedIn Like Social Media: How AI and Strategy Turn Your Profile into a Business Engine”. The event will take place at the Sales Institute on the Fort Lauderdale campus. Breakfast and lunch will be served, providing ample opportunity to network and interact with fellow peers in the field. Registrants will also have the opportunity to interact with the speakers at the live Q&A panel discussion, which will conclude the event. Those interested in attending the event can register by clicking on the following link:

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“Brand love goes through the interactive brand community”: the role of member-to-member emotional bonds
—Silvia Sanz-Blas; Daniela Buzova; María Cristina Otero Gómez []

When online advertising backfires: how imperative call-to-action messages trigger psychological reactance
—Áron K. Szabó; Ariel Zoltán Mitev []

The effect of matching strategies and advertising performance: the roles of perceived goal progress and customer search behaviors
—Yaxin Ming; Chenxi Li; Siyu Peng []

When time is crucial: effects of compensation type and anthropomorphic chatbots on chatbot service recovery satisfaction
—Eunmi Jeon; Jaisang Kim []

The effect of physicians’ value-added services on patients’ consulting intention in online health communities
—Tian Liu; Hongyan Jiang; Yudi Sun ; Mengting Zhang []

Where’s the interactive marketing in the interactive marketing literature? A state-of-the-art review and research agenda
—James W. Peltier ; Andrew J. Dahl; Lauren Drury; Tracy Khan; Cheng Wang []

When privacy concerns drive AI adoption: a psychological perspective
—Ting Guo; Qionglin Wu; Fengyan Cai []

Feeding negativity on social media: how compensating customers creates vicious cycles of complaint
—Yuchi Zhang; Kunpeng Zhang []

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Posted by: Rajdeep Grewal

Announcement: ISR launches the IS–Marketing interface initiative

Information Systems Research (ISR), a leading INFORMS journal in information systems, is launching a new editorial initiative focused on the IS–Marketing interface.

ISR welcomes submissions that make integrated contributions to both information systems and marketing by placing the digital system at the center of the research question and explanation. Suitable papers focus on digital systems as they operate in practice, for example, tracking and logging of user actions; recognizing the same customer across devices, browsers, and sessions; data storage, access, and governance inside the firm; and algorithmic policies that determine what users see and what they receive, including search ranking, recommendations, and the allocation or pacing of ads, leads, inventory, or service capacity. This initiative also includes work on platform rules and incentives, constraints created by privacy policies and regulation, and AI-enabled workflows used by employees and customers, including settings with human review and oversight.

These system features should be linked to marketing-relevant behaviors and outcomes such as customer experience and journeys, targeting and personalization, pricing and promotion effectiveness, marketplace competition, measurement and attribution, and ultimately firm strategy and performance. For example, customer recognition across devices can change targeting accuracy, frequency control, and cross-channel attribution. Better recognition can reduce wasted impressions or repeated outreach to the same person, shift budget toward customers and channels that truly drive incremental conversions, and improve the return per marketing dollar spent.

In short, strong IS–Marketing interface submissions do not treat the platform, algorithm, or data pipeline as a black box. They identify the system mechanisms at work and connect those mechanisms to observable customer behavior and market outcomes, delivering insights that speak credibly to both IS and marketing audiences.

More details: 

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Posted by: Claudio Dell’Era

Call for Abstracts

Journal of Product Innovation Management (JPIM) Research Forum 2026

Dear all,

We are pleased to share that the JPIM Research Forum 2026 will take place in Atlanta, USA, on October 10–11, 2026. As you may already know, the JPIM Research Forum is a leading international conference on innovation management research and practice, affiliated with the Journal of Product Innovation Management.

Through this , you can find further information about the upcoming edition of the JPIM Research Forum, including:

• Pre-Forum Paper Development Workshop (PDW) hosted by Emory University’s Goizueta Business School (October 9);
• JPIM Special Section devoted to a selection of full papers presented at the Forum;
• Meet the JPIM Co-Editors-in-Chief session;
• 11 Special Tracks.

The Call for Abstracts is now open. If you or your colleagues are interested in presenting a Full Paper or a Developmental Paper, please submit an Abstract (up to 1,000 words, including references) no later than April 6, 2026 (23:59 EST) via the .

We very much hope to see you and your colleagues in Atlanta.

Thank you very much, and kind regards,

JPIM Research Forum Committee

Claudio Dell’Era (Politecnico di Milano, Italy), Luigi De Luca (Cardiff University, UK), Minu Kumar (San Francisco State University, USA), Ruby Lee (Florida State University, USA), Stefano Magistretti (Politecnico di Milano, Italy), Giacomo Negro (Emory University – Goizueta Business School, USA)

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Posted by: Michael Stanko

The Application Deadline for the 2026 PDMA – Product Development and Management Association Doctoral Consortium at NC State has been extended until March 31. Doctoral students interested in innovation management or new product development are warmly invited to apply. Details and application at:

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Posted by: Rana Mostaghel

PhD Course: Marketing in the Circular Economy and Digitalization Era (7.5 ECTS)
Date: October 5 to October 9, 2026, at Stockholm University, Stockholm, Sweden (3 days on site and 2 days online)
Deadline: Apply to the course by June 30, 2026.

This interdisciplinary PhD course explores the evolving role of marketing in the context of the circular economy and digitalization. It integrates perspectives from marketing, strategy, innovation management, servitization, dynamic capabilities, circular business models, digitalization, and internationalization.

Link

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